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PRIVACY & TRUST

Keep healthcare feedback separate from medical advice

A review assistant can help describe a visit, but it is not a clinical adviser. Healthcare pages should focus on experience and communication while avoiding prompts that invite diagnoses or treatment recommendations.

A practical workflow

  1. Define the scope

    Ask about reception, clarity or appointment organisation. Do not ask the AI to interpret symptoms or recommend care.

  2. Remove sensitive details

    Keep records, prescriptions and identifying information out of drafts and attachments. Review public replies for accidental disclosure.

  3. Use appropriate support

    Clinical questions belong with qualified care providers through the proper channel, not in a review draft or public comment thread.

Avoid this mistake

Do not use generated review wording as evidence of a clinical outcome or quality guarantee.

What to check

Check that every prompt and reply stays within general visit feedback.

Use the minimum information needed

A useful review or support message rarely needs a password, document number or detailed personal record. Check text, images and public replies for unnecessary information before sharing. The appropriate follow-up route depends on the issue; a public review thread is not a substitute for confidential support. reviewbuddy.in’s privacy and AI disclosure pages explain the service’s data processing.

Privacy & trust

Explain data use in plain language →

A privacy explanation should tell people what information is collected and why. It should fit the actual service rather than making broad promises that.