Ask when it makes sense.
Offer an optional link after the visit. Keep treatment decisions, billing assistance and access to care independent of whether someone leaves a review.
REVIEW COLLECTION FOR CLINICS & DOCTORS
Ask about the visit. Protect the person behind it.
Support a considerate clinic feedback process focused on reception, communication and the experience of a visit. Patients choose what to share, while Riya can help express non-sensitive feedback clearly.
Your business, clearlyReal logo · Right location
- 1Share a real experience
English · Hindi · Hinglish
- 2Check the Riya draft
Edit before approving
- 3Copy & continue to Google
Customers paste and post themselves
Put the invitation where it belongs.
- A discreet reception sign
- A general visit information card
- An optional follow-up link
Let customers describe what happened.
- Was the reception process clear?
- Were explanations easy to understand?
- How could the visit process improve?
Start with their words.
“The reception staff explained the process clearly and were patient with my questions.”
Illustrative wording, not a testimonial. Riya should preserve the actual facts and sentiment.Keep the process appropriate.
Do not request diagnoses, prescriptions, test results or identifying medical details. Public replies should not confirm someone’s patient status or discuss treatment.
A simple daily workflow.
Save your business identity and the correct Google review destination. Create a QR campaign for the touchpoint you want to understand. Customers describe their experience, check Riya’s draft, and decide whether to copy and post on Google.
Track observed visits, approvals and Google opens separately. Google management features require approved setup and an authorised connection; email requests need SMTP. Neither activity totals nor AI wording guarantees a published review or a Google ranking.
Explore features and setup requirements →A question for clinics & doctors.
Should patients enter medical information?
No. Keep review input about the general visit experience. Riya is a writing assistant, not a medical adviser, and sensitive health details should not be submitted.
Practical next steps.
All industry guides →Collect clinic feedback with privacy in mind →
Clinic feedback can describe communication and the visit process without exposing health information. Keep the invitation discreet and make clear that care.
Design a dental clinic review invitation →
A dental review invitation should be easy to understand and careful about personal information. Patients can describe appointment organisation and.
Create your first review collection workflow →
A first campaign works best when it follows a real customer interaction from beginning to end. Before printing anything, decide which business location the.
Prepare business details before onboarding →
Good onboarding starts with accurate details, not a collection of marketing claims. Gather the business identity and review destination before opening the.
Make the next invitation easier.
Recognisable identity. Genuine input. A clear finish.