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A SMARTER CUSTOMER REVIEW JOURNEY

From a real experience
to a review in their own words.

Bring your business QR, Riya AI writing assistance and a clear Google handoff into one simple flow. Customers check every word and decide what to post.

3Simple customer steps
3Languages to choose from
No appOpen in a mobile browser

A clear journey in three simple steps.

Easy to share at your counter. Easy to follow on a phone.

1 SCAN & OPEN

Your business.
One recognisable QR.

Place your branded card at reception, on a counter or in a customer information pack. A quick camera scan opens your review page without a ReviewBuddy account or app download.

  • Business name, logo and location shown clearly
  • Custom colours, tagline and print-ready designs
  • Share the same review journey by link or manually through WhatsApp
Open the customer demo →
BBright Learning StudioShare your experience
Scan to try the demo
B
Bright Learning StudioSample business · Sample location
How was your experience?
☆ ☆ ☆ ☆ ☆
Englishहिन्दीHinglish
Tell us about your visit…
Continue with Riya →
Illustrative screens · QR opens the public demo
2 DESCRIBE & CHECK

A little writing help.
The experience stays theirs.

Customers choose English, Hindi or Hinglish and describe what happened. Riya helps clarify the wording, while keeping the facts, tone and any criticism intact.

  • One editable draft with an option to rewrite
  • Relevant saved business terms used only where supported
  • Customers check and approve the final wording

All ratings are welcome. Customers are not diverted away from Google because of a low rating. AI usage allowances and provider availability apply.

CUSTOMER’S WORDS · SAMPLE

“The teacher explained the topic clearly and answered my questions.”

With Riya’s helpSample draft

“The explanations were clear, and I appreciated having my questions answered.”

Review and edit before approving
Customer control at every rating
Illustrative wording, not a customer testimonial
3 COPY & CONTINUE

Copy the review.
Let the customer post.

The copy button copies the approved text and opens the business’s saved Google review link. The customer then pastes the review, chooses their stars and taps Post on Google.

  • Business-specific Google review destination
  • Successful copy happens before the redirect
  • Clear instructions for the final paste-and-post step

Google may ask the customer to sign in. ReviewBuddy does not preselect Google stars, paste automatically or publish a customer’s review.

Your review is ready

Check your words, then copy and continue.

The explanations were clear, and I appreciated having my questions answered.
Copy & open Google ↗
GooglePaste your review and tap Post.
Illustrative final screen · No review has been posted

A direct QR or a guided review journey?

The difference is the experience your customers find after scanning.

Direct Google review QR

  • Opens the saved Google destination immediately
  • Customer writes the review on Google
  • No intermediate Riya drafting or approval screen
  • A plain QR provides no ReviewBuddy journey analytics

reviewbuddy.in with Riya AI

  • Recognisable business page before the Google handoff
  • Writing help in English, Hindi and Hinglish
  • Customer can edit and approve the draft
  • Observed visits, approvals and Google opens in your workspace
See the full comparison →

Other QR platforms may provide their own design or tracking features. Google opens are not confirmed published reviews, and no ranking or conversion result is guaranteed.

Questions before your first scan?

What to know about setup, customisation and the final Google step.

Do customers need an account or app?

No ReviewBuddy login or app is needed. The customer opens your review page in their browser. Posting on Google requires their own Google account.

How do I set up my first campaign?

Add your business details and logo, save the correct location and Google review URL, then create a campaign. Test the full journey on a phone before printing or sharing. The workspace checklist helps you see what is ready.

Can I change the QR design, name and logo?

Yes. The QR studio offers Counter Card, Table Stand and Wall Poster designs. You can change the accent colour, upload a custom artwork logo, edit the display name and add a tagline, then download PNG or print to PDF. The QR destination stays the same.

Does a low rating change the Google destination?

No. ReviewBuddy welcomes positive, mixed and critical experiences. Customers are not restricted from the Google handoff based on rating.

Do I need Google API access to use the QR?

The core customer handoff needs a valid Google review link saved for the location. Importing Google reviews, publishing business replies and fetching Google metrics are separate features that require approved setup and an authorised owner connection.

Will the review post automatically?

No. Customers check and approve their words, copy the review, then paste and post on Google themselves. A copied draft or Google open is not a confirmed public review.

YOUR NEXT REVIEW STARTS WITH ONE SCAN

Make sharing feedback
feel effortless.

Start with your business identity, a clear review link and Riya’s writing help.

No credit card required · Customer-controlled posting