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REVIEW COLLECTION FOR REAL ESTATE

Build a feedback process around clear communication.

Help clients describe property viewings, responsiveness and the support they actually received. A review link provides a consistent destination after a meaningful interaction with your agency.

Your business, clearlyReal logo · Right location
ILLUSTRATIVE CUSTOMER JOURNEY
  1. 1
    Share a real experience

    English · Hindi · Hinglish

  2. 2
    Check the Riya draft

    Edit before approving

  3. 3
    Copy & continue to Google

    Customers paste and post themselves

Sample workflow. Nothing has been posted.
THE RIGHT MOMENT

Ask when it makes sense.

Ask after a viewing or completed service milestone, without tying the request to an offer, deposit, tenancy decision or contract.

PRACTICAL TOUCHPOINTS

Put the invitation where it belongs.

  • A viewing follow-up message
  • An agency reception card
  • A handover information pack
USEFUL CONTEXT

Let customers describe what happened.

  • Were your questions answered?
  • Was communication clear?
  • How was the viewing organised?
Optional discussion ideas for your team, not required customer answers.
SAMPLE CUSTOMER INPUT

Start with their words.

“The agent answered my questions and kept me informed about the next steps.”

Illustrative wording, not a testimonial. Riya should preserve the actual facts and sentiment.
THOUGHTFUL BY DESIGN

Keep the process appropriate.

Do not include financial documents, private property addresses, contract details or eligibility information in review drafts. Avoid claiming a sale or rental outcome that did not happen.

A simple daily workflow.

Save your business identity and the correct Google review destination. Create a QR campaign for the touchpoint you want to understand. Customers describe their experience, check Riya’s draft, and decide whether to copy and post on Google.

Track observed visits, approvals and Google opens separately. Google management features require approved setup and an authorised connection; email requests need SMTP. Neither activity totals nor AI wording guarantees a published review or a Google ranking.

Explore features and setup requirements →

A question for real estate.

Can I collect feedback before a sale completes?

People should describe only the interaction they actually experienced. A viewing review must not imply a completed purchase or tenancy.

More answers →

Practical next steps.

All industry guides →

Make the next invitation easier.

Recognisable identity. Genuine input. A clear finish.

Start a 1-day trial →