Ask when it makes sense.
Choose a natural point after the service is complete. Invite feedback consistently without filtering people by how satisfied you expect them to be.
REVIEW COLLECTION FOR LOCAL BUSINESSES
One recognisable destination for everyday customer feedback.
Create a straightforward review journey for your local service business. Put your real identity first, share an optional link, and let customers decide what they want to say about their experience.
Your business, clearlyReal logo · Right location
- 1Share a real experience
English · Hindi · Hinglish
- 2Check the Riya draft
Edit before approving
- 3Copy & continue to Google
Customers paste and post themselves
Put the invitation where it belongs.
- A service counter
- A completion or care card
- A personal follow-up message
Let customers describe what happened.
- What service did you use?
- What was helpful?
- What should we do better?
Start with their words.
“The team explained the options and helped me understand the next step.”
Illustrative wording, not a testimonial. Riya should preserve the actual facts and sentiment.Keep the process appropriate.
Avoid collecting sensitive information or adding marketing promises to customer drafts. A neutral invitation should leave room for positive, mixed and critical feedback.
A simple daily workflow.
Save your business identity and the correct Google review destination. Create a QR campaign for the touchpoint you want to understand. Customers describe their experience, check Riya’s draft, and decide whether to copy and post on Google.
Track observed visits, approvals and Google opens separately. Google management features require approved setup and an authorised connection; email requests need SMTP. Neither activity totals nor AI wording guarantees a published review or a Google ranking.
Explore features and setup requirements →A question for local businesses.
Does a QR scan count as a Google review?
No. reviewbuddy.in records observed customer activity. Only the customer can decide to post, and Google controls what is published on its platform.
Practical next steps.
All industry guides →Collect home service feedback after completion →
Home service reviews often involve a private address and work performed away from a shopfront. Invite feedback after completion while keeping household.
Create your first review collection workflow →
A first campaign works best when it follows a real customer interaction from beginning to end. Before printing anything, decide which business location the.
Prepare business details before onboarding →
Good onboarding starts with accurate details, not a collection of marketing claims. Gather the business identity and review destination before opening the.
Make the next invitation easier.
Recognisable identity. Genuine input. A clear finish.