Ask when it makes sense.
Invite feedback after the bill is settled, when diners have finished their visit. Keep the request optional, including for guests who raised a concern.
REVIEW COLLECTION FOR RESTAURANTS & CAFÉS
Good food. Thoughtful service. An easier way to share both.
Make restaurant review collection a natural finish to a visit. A branded table card or receipt link brings diners to a recognisable page, where Riya helps turn their own experience into a clear review.
Your business, clearlyReal logo · Right location
- 1Share a real experience
English · Hindi · Hinglish
- 2Check the Riya draft
Edit before approving
- 3Copy & continue to Google
Customers paste and post themselves
Put the invitation where it belongs.
- A table card away from spills
- A takeaway bag insert
- The receipt or payment counter
Let customers describe what happened.
- What did you order?
- How was the service?
- What would you like us to improve?
Start with their words.
“The coffee arrived quickly and the team helped us find a quiet table.”
Illustrative wording, not a testimonial. Riya should preserve the actual facts and sentiment.Keep the process appropriate.
Keep invitations separate from discounts and complimentary items. Never ask diners to remove criticism in exchange for resolving a complaint.
A simple daily workflow.
Save your business identity and the correct Google review destination. Create a QR campaign for the touchpoint you want to understand. Customers describe their experience, check Riya’s draft, and decide whether to copy and post on Google.
Track observed visits, approvals and Google opens separately. Google management features require approved setup and an authorised connection; email requests need SMTP. Neither activity totals nor AI wording guarantees a published review or a Google ranking.
Explore features and setup requirements →A question for restaurants & cafés.
Can I use a different QR at each table?
Create separate campaigns for useful touchpoints within your plan. Campaign activity can help you compare where customers open links; a scan does not prove that a Google review was posted.
Practical next steps.
All industry guides →Collect restaurant feedback after the meal →
Restaurant feedback is most useful when diners can describe the complete visit. A well-timed invitation makes room for comments about food, service and.
Create your first review collection workflow →
A first campaign works best when it follows a real customer interaction from beginning to end. Before printing anything, decide which business location the.
Prepare business details before onboarding →
Good onboarding starts with accurate details, not a collection of marketing claims. Gather the business identity and review destination before opening the.
Make the next invitation easier.
Recognisable identity. Genuine input. A clear finish.