Ask when it makes sense.
Invite feedback near checkout or after departure. Respect guests who are travelling, resolving a billing issue or simply prefer not to leave a public review.
Make hotel review collection easy to find at checkout or in a considerate follow-up. Guests can share their experience in English, Hindi or Hinglish, then check their draft before choosing to post on Google.
English · Hindi · Hinglish
Edit before approving
Customers paste and post themselves
Invite feedback near checkout or after departure. Respect guests who are travelling, resolving a billing issue or simply prefer not to leave a public review.
“Check-in was straightforward and the staff helped me find the information I needed.”
Illustrative wording, not a testimonial. Riya should preserve the actual facts and sentiment.Do not include room numbers, travel documents or guest itineraries. Hotel staff should avoid confirming a guest’s stay in a public reply.
Save your business identity and the correct Google review destination. Create a QR campaign for the touchpoint you want to understand. Customers describe their experience, check Riya’s draft, and decide whether to copy and post on Google.
Track observed visits, approvals and Google opens separately. Google management features require approved setup and an authorised connection; email requests need SMTP. Neither activity totals nor AI wording guarantees a published review or a Google ranking.
Explore features and setup requirements →The customer handoff opens the Google review link you configure. It does not automatically publish on booking platforms or other travel websites.
Hotel guests may be travelling or resolving checkout details when a review invitation appears. A discreet card or optional follow-up lets them respond when.
A first campaign works best when it follows a real customer interaction from beginning to end. Before printing anything, decide which business location the.
Good onboarding starts with accurate details, not a collection of marketing claims. Gather the business identity and review destination before opening the.
Recognisable identity. Genuine input. A clear finish.