Skip to content
REVIEW COLLECTION FOR RETAIL & STORES

Turn helpful shopping experiences into useful customer feedback.

Give shoppers a clear review destination that matches your store’s name, logo and location. Use receipts, packaging or a checkout QR to invite honest feedback about the help they received.

Your business, clearlyReal logo · Right location
ILLUSTRATIVE CUSTOMER JOURNEY
  1. 1
    Share a real experience

    English · Hindi · Hinglish

  2. 2
    Check the Riya draft

    Edit before approving

  3. 3
    Copy & continue to Google

    Customers paste and post themselves

Sample workflow. Nothing has been posted.
THE RIGHT MOMENT

Ask when it makes sense.

Invite feedback after the shopping interaction. For delivered products, wait until the customer has received and tried the item rather than asking at dispatch.

PRACTICAL TOUCHPOINTS

Put the invitation where it belongs.

  • A checkout counter stand
  • A receipt insert
  • Product care or packaging material
USEFUL CONTEXT

Let customers describe what happened.

  • Did the team help you choose?
  • Was information about the item clear?
  • How was the checkout experience?
Optional discussion ideas for your team, not required customer answers.
SAMPLE CUSTOMER INPUT

Start with their words.

“The assistant explained the options and helped me choose the right size.”

Illustrative wording, not a testimonial. Riya should preserve the actual facts and sentiment.
THOUGHTFUL BY DESIGN

Keep the process appropriate.

Keep warranty, exchange and refund support independent of reviews. Never require a positive rating to activate a purchase benefit.

A simple daily workflow.

Save your business identity and the correct Google review destination. Create a QR campaign for the touchpoint you want to understand. Customers describe their experience, check Riya’s draft, and decide whether to copy and post on Google.

Track observed visits, approvals and Google opens separately. Google management features require approved setup and an authorised connection; email requests need SMTP. Neither activity totals nor AI wording guarantees a published review or a Google ranking.

Explore features and setup requirements →

A question for retail & stores.

Is a review link a product rating system?

reviewbuddy.in’s Google handoff is for the saved business review destination. It does not automatically create marketplace product reviews or verified-purchase labels.

More answers →

Practical next steps.

All industry guides →

Make the next invitation easier.

Recognisable identity. Genuine input. A clear finish.

Start a 1-day trial →