A practical workflow
Look at the counts
Check how many ratings fall into each group and how many total responses exist. Small samples can move an average sharply.
Read the words
Use comments to understand what customers meant. A star rating is a signal, not a complete explanation.
Compare responsibly
Use similar periods and note changes in service volume or invitation practice. Avoid claiming a trend from one unusual day.
Avoid this mistake
Do not assume every three-star review describes the same kind of experience.
What to check
Review distribution, sample size and the original feedback together.
Use the original evidence
reviewbuddy.in activity records describe observed actions, not a guarantee of public posting or business growth. Customer star ratings, AI interpretation and Google-reported metrics also have different meanings. Keep their definitions visible when sharing a report. When a summary suggests an issue, read the underlying comments before deciding what happened or assigning responsibility.