A practical workflow
Respect the moment
Do not ask during a treatment or while the client is discussing a correction. Keep service support independent of the review.
Focus on the visit
Invite comments about consultation, listening and communication. Do not invent results or long-term satisfaction.
Protect images
Only use identifiable client photos with appropriate permission. Feedback attachments are not automatically public marketing assets.
Avoid this mistake
Do not connect aftercare, correction appointments or discounts to a positive review.
What to check
Look for clear, voluntary participation and comments that accurately describe the service.
Adapt the process to the service
The right invitation depends on the interaction, the customer’s circumstances and the information involved. Use the dedicated industry page for relevant touchpoints, then test the actual customer journey. Keep the business identity accurate and the request optional. A sample review is an illustration of wording, not a testimonial or evidence that the same result happens for every customer.