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REVIEW REQUESTS

Write a clear email subject for a review request

A useful subject tells customers why the message exists before they open it. It should match the actual visit or service and should not imply an urgent account problem when you are simply inviting feedback.

A practical workflow

  1. Use the business name

    Make the sender and subject recognisable. A short reference to a recent visit can provide context without exposing sensitive details.

  2. Match the email body

    If the subject invites feedback, the message should do the same. Avoid switching to a promotion or adding several unrelated links.

  3. Test the final version

    Review the approved request with its recipient and campaign. Email delivery requires configured SMTP and scheduling requires the worker.

Avoid this mistake

Avoid misleading urgency, invented personalisation or promises that an email provider will deliver every message.

What to check

Watch for recipient confusion and correct campaign selection before optimising subject variations.

Keep the invitation genuine

Google’s rules prohibit fake and incentivised engagement. Use a consistent invitation for real customer experiences, including critical ones. Keep support, refunds and service access independent of public feedback. reviewbuddy.in supports manual WhatsApp Web sharing; email requests require SMTP setup and explicit approval. A sent invitation does not prove that a customer has posted.